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This policy explains what data sboplay collects when you open an account, place bets through our sportsbook, or make a transaction using DANA, GoPay, or LinkAja — and how that data is stored, used, and protected. Access to this platform and the protections described here depend on local law and are available where local law permits.
When you create an account on sboplay, we collect the details you submit — name, contact information, and the payment method you connect, whether that is DANA, GoPay, or LinkAja. We also record activity data: session logs, bet history, deposit and withdrawal records, and the device type you use to access our platform. This data has a clear purpose. Transaction records tied to your DANA or GoPay wallet let us process withdrawals accurately and give you a complete history you can review at any time from your account dashboard. Session logs help us detect unusual access patterns and keep your account secure. We do not sell your personal data to third parties. We do not share your information with marketing partners outside the scope of delivering services on this platform. Data retention periods are set to cover active account use and any legally required period after account closure. Where Indonesian law applies, we follow applicable data handling requirements. The current state of your stored data and transaction history is always shown inside your account after login — you do not need to contact us to see it.
DANA wallet transactions are logged under your account for withdrawal and deposit history. You can review each entry from the transaction section of your dashboard.
GoPay payment records are stored against your account session. These records support dispute resolution and give you a clear audit trail for every transfer.
LinkAja transfers are recorded the same way — timestamped entries tied to your account ID, visible after login without needing a support request.
Not everything connected to your sboplay experience falls under this single document. Understanding the boundary helps you know which terms govern which part of your account.
Login sessions, device recognition, and account verification steps are all governed by this policy. Data collected during access — including IP address and session duration — is handled under these terms.
Deposits and withdrawals processed through DANA, GoPay, or LinkAja generate transaction records stored under your account. These records are subject to this policy and to the payment provider's own terms simultaneously.
Game titles in our lobby — including content from PG Soft, Microgaming, and Spadegaming — are delivered by those studios. Their platforms may have separate data practices for game-level events outside our direct account system.
Links to external sites, payment apps, or partner platforms take you outside sboplay's policy boundary. Once you leave our platform, those services operate under their own privacy terms, not ours.
You have practical options when it comes to the data sboplay holds on your account. Reviewing your own records does not require a support ticket — your full transaction history, bet records, and account details are accessible directly from the dashboard once you are logged in. If any detail on your account is incorrect — a name, a contact number, a linked payment method — you can update it from the account settings section without waiting for an agent. For questions that go beyond self-service, our support team is reachable through the contact channels listed on this page. If you want to request a formal copy of the data we hold, or ask us to delete records associated with a closed account, that request goes to the same contact path. We aim to acknowledge data requests within a reasonable period. Availability of specific rights may depend on local law and your region.
Your full history — deposits, withdrawals, bets, and session logs — is visible in your account dashboard after login. No request needed to view your own data.
Update your contact information, linked e-wallet, or account preferences directly from the settings page. Changes take effect immediately in your account.
If something about your stored data is unclear, reach support through the channels on this page. Describe the specific record or field in question for a faster response.
For closed accounts or formal deletion requests, contact us through the support path listed in the contact section. We handle these under the applicable legal requirements for your region.
If you have a question about how your data is handled, want to correct a record, or need to submit a formal data request, use the contact paths below. Describe your account and the specific data concern so we can respond accurately.
Open the live chat icon from any page on sboplay after login. Available for account and privacy questions directly from your session.
Send your privacy or data request to our support address listed on the contact page. Include your registered account details for faster processing.
The Help Center inside your account lists step-by-step paths for common data and privacy actions — checking records, updating details, or submitting a formal request.
The controls behind this policy are practical ones you can verify from your own account. Cookies are used to maintain your session state — so that moving between the sportsbook and the casino lobby does not log you out or lose your wallet context. You can manage cookie preferences through your browser settings at any time. Account security uses a layered access model: login credentials, session expiry on inactivity, and flag alerts for access from an unrecognised device. If you notice a login you do not recognise, report it through live chat immediately — the account lock option is shown in your security settings. Retention: we keep active account data for as long as your account is open and for a legally required period after closure. You can request a summary of the data we hold by contacting support through the channels above. The current policy version applies to all accounts; any material changes will be noted on this page.
Session cookies keep you logged in as you move between the sportsbook and casino sections. You control cookie settings from your browser — no app or account change required.
Login access, inactivity timeouts, and device-alert flags work together to protect your account. Your security settings page shows the current state and any active alerts.
We retain your account records for the duration of your active account and for the period required under applicable local law after closure. Requests for record summaries go through our support contact path.
When this policy changes in a material way, the updated version is posted on this page. Continuing to use the account after an update means you have seen the revised terms.
These are the questions we hear most often about how this policy works in practice.
We collect the registration details you submit — name, contact information, and linked payment method (DANA, GoPay, or LinkAja). We also record session logs, transaction history, and device type. All of this is visible from your account dashboard after login.
Yes. Your transaction history, bet records, and account details are accessible directly from the dashboard without a support request. If you want a formal copy of everything we hold, contact us through the support channels on this page.
We do not sell your data or share it with marketing partners. Your payment data passes through your chosen e-wallet provider — DANA, GoPay, or LinkAja — which operates under its own privacy terms. Game studio providers like PG Soft or Microgaming may handle game-event data separately.
Go to account settings after login and update the relevant field directly — contact number, linked e-wallet, or other details. Changes apply immediately. If a field is locked, reach support through live chat for manual correction.
We keep records for the legally required period after account closure. The exact duration depends on local law and your region. To ask about specific records after closure, contact us via the email support path listed on this page.
Go to your security settings page immediately — the account lock option is shown there. Then report the unrecognised session through live chat so our support team can investigate and secure your account. Do not wait to report it.