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ACCOUNT POLICY

sboplay Terms Conditions: What Applies to Your Account

These terms set out what you agree to when you access sboplay and use your account — from placing bets on Liga 1 matches to moving between casino tables and wallet transactions via DANA, OVO, or GoPay. Access and eligibility depend on local law and are available only where permitted in your region.

  • Account Access Rules
  • Wallet & Transaction Scope
  • Your Rights & Choices
  • Live casino and slots
POLICY FOUNDATION

How These Terms Govern Your Use

When you open and use a sboplay account, you enter into an agreement with us on the terms set out here. These conditions apply to every session — whether you are following a Liga 1 match on the sportsbook, browsing live casino tables, or moving funds through your DANA, OVO, or GoPay wallet. We may update these terms when platform features change or when local regulations require it; the version shown in your account dashboard at login reflects the current state. Continued use of the account after any update means you accept the revised terms. We write these conditions in plain language because we want you to understand exactly where you stand. If any section is unclear, reach out through the support channel shown in your account — we will walk you through it. Eligibility to use sboplay is subject to local law; if access in your region is restricted, these terms do not create a right to use the platform where it is not permitted.

  • DANA

  • OVO

  • GoPay

COVERAGE & LIMITS

What This Policy Covers and What It Does Not

  • Account Access

    These terms apply directly to your sboplay account — login credentials, session activity, account limits you set yourself, and history visible in your dashboard. Actions you take inside the account are governed here.

  • Wallet Transactions

    Deposits and withdrawals processed through DANA, OVO, or GoPay fall within the scope of these terms. The specific flow and fields are shown at the point of transaction inside your account; we do not set the processing rules of those e-wallet providers.

  • Site Content

    Game content supplied by studios available in the sboplay lobby — including PG Soft, Microgaming, Spadegaming, PlayStar, and JDB — is governed by both these terms and the relevant studio's own rules. RTP and feature details are shown where each game or provider exposes them.

  • Third-Party Services

    Services outside our platform — including e-wallet providers, network operators, or any linked external site — operate under their own terms. We are not responsible for those third-party conditions, and they are not covered by this policy.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have direct control over several key aspects of your sboplay account, and this section explains where to find each one. Your transaction history — deposits, withdrawals, and bet records — is available inside the account dashboard after login; you do not need to contact support to retrieve it. If your account details are incorrect, you can raise a correction request through the in-account support form; provide the relevant field and the correct information, and we will process the change. For any question about how these terms apply to your specific situation, the support team is reachable via live chat or email, both accessible from within your account. We aim to respond to policy queries promptly; current response times are shown in the support section of your account.

  • Review Your Records

    Your full transaction and betting history is visible under the account history tab. Filter by date or category to find specific sessions or wallet movements without contacting support.

  • Correct Account Details

    Submit a correction request through the support form inside your account. Include the field name and the accurate information; our team processes these in the order received.

  • Ask a Policy Question

    If a section of these terms is unclear, use live chat or email from within your account. Reference the specific section you want explained and we will answer directly.

  • Request Account Changes

    Changes to account-level settings — including any limits you have set yourself — are managed from your account dashboard. Changes to registration data require a support request with identity verification as shown in the form.

CONTACT CHANNELS

Reach Us About These Terms

  • Live Chat

    Available directly from your account dashboard. Use this for quick questions about how a specific clause applies to your account or a recent transaction.

  • Email Support

    Send detailed policy questions to our support email, accessible from the contact page inside your account. Include your account reference number and the relevant section of these terms.

  • In-Account Form

    For correction requests or formal policy queries, use the structured support form inside your account. This creates a record of your request and the response.

HOW WE HANDLE DATA

Account Security and Data Practices

  • Data Handling

    Account data you provide — registration details, transaction records, session history — is stored and used to operate your account and comply with applicable local requirements. We do not sell account data to third parties. The data we hold and how long we keep it is outlined in the privacy notice linked from your account dashboard.

  • Cookies and Session Data

    We use cookies to maintain your session, remember your preferences, and understand how the platform is used. You can review and adjust cookie settings from the preferences section of your account. Disabling certain cookies may affect how features work during your session.

  • Account Security

    Your account is protected by a password you set and, where enabled, a verification step at login. You are responsible for keeping your credentials private. If you suspect unauthorised access, use the account security section to change your password immediately and contact support through live chat.

  • Policy Change Requests

    To request a change related to your data or to ask how a specific term applies to your account, use the in-account support form. For formal requests, email support with your account reference. We confirm receipt and respond to policy change requests as shown in the support section of your account.

POLICY QUESTIONS

Common Questions About These Terms

When do these terms apply to my account?

These terms apply from the moment you create a sboplay account and continue for as long as the account is active. They cover every action taken inside the account — sports bets, casino sessions, and wallet movements via DANA, OVO, or GoPay — regardless of which device you use to access it.

Can sboplay change these terms, and how will I know?

Yes, we may update these terms when features change or local regulations require it. The version currently in effect is always shown in your account dashboard after login. Continuing to use your account after an update means you accept the revised conditions. We do not send changes only by email, so check the dashboard if you want to confirm the current version.

What happens to my account data if I stop using sboplay?

We retain account data for as long as required by applicable local rules and our internal retention policy. The specific retention periods and the types of data held are detailed in the privacy notice linked from your account dashboard. You can request further information through the in-account support form.

How do I correct incorrect information on my account?

Submit a correction request through the support form inside your account. Specify the field that needs changing and provide the correct details. Requests that involve registration or identity information will require verification steps as shown in the form before the change is processed.

Are wallet transactions via DANA, OVO, and GoPay covered by these terms?

Yes. Deposits and withdrawals processed through DANA, OVO, or GoPay are within the scope of these terms as far as sboplay's obligations are concerned. Each e-wallet provider also operates under its own terms and conditions, which apply independently to how those services handle the transaction on their end.

What if I disagree with how a term has been applied to my account?

Raise the issue through live chat or the in-account email support form. Include your account reference and describe the specific clause and situation. Our support team will review the case and respond with an explanation or next steps. Availability depends on local law and eligible regions.